Club Tefal

How to aquire

The Tefal Club is much more than an online platform where you collect points and then change them into the products you like. It is a place where those who love the kitchen find inspiration.

Join Club Tefal!

And you will find something good every day.

Create an Account

Turn your bill into points!

Collect points by buying any Tefal kitchen product to plug-in, pans, pots and pressure cookers.

View Regulations

Use the points!

Choose the desired product from the Tefal Catalog!

View Catalog

PARTICIPATING PRODUCTS

Buy a Tefal product and register the receipt! You will thus accumulate points in exchange for which you can order the desired product from the catalog.
In the Club, only plug-in Tefal kitchen products, pans, pots and pressure cookers can be registered.

BREAKFAST

BREAKFAST

Toasters, coffee makers,
sandwich makers and
kettle.

COOKING APPLIANCES

COOKING APPLIANCES

Various cooking appliances, grills,
ovens, electric hobs, fryers,
bread machines.

FOOD PREPARATION

FOOD PREPARATION

Blenders, juicers,
shredders, mixers, robots
kitchen, grater, knives

KITCHENWARE

KITCHENWARE

Frying pans, pots and pans
under pressure.

Where can you buy

Select a store where you want to buy Tefal products

  • eShop Tefal
  • Altex
  • Media Galaxy
  • eMag
  • Flanco
  • Carrefour
  • Auchan
  • Cora
  • Elefant
  • Ideall.ro
  • EvoMag
  • MagNET
  • Cell
  • Pc garage
  • Kaufland
  • Selgros
  • Metro

FREQUENTLY ASKED QUESTIONS

Whenever you enter in the Club a voucher/invoice for purchasing a Tefal kitchen product to put in the socket, pan, saucepan, pot or pressure cooker, 5% of its value is converted into points.


The transformation is done automatically, but the points will be available after validation because we need to make sure that the campaign rules are followed precisely. Because we want to validate correctly, it takes up to 35 calendar days before you can use the points earned. Clarifications may be needed, and then we will contact you by phone, at your account number or by e-mail, at clubtefal@puremedia.ro.

Yes, of course. You can request the change of points with products from the catalog valid at that time, until January 31, 2023 inclusive. After this date, unused points older than 1 year will be automatically deleted.

You can claim any product in the catalog when you have the required number of points. You will receive the product at the address indicated without drawing lots and without other costs. We only need to have it available at the time of your request. If it is no longer available in stock at the time of order and cannot be delivered within the time limit mentioned in the Regulation, we will offer you an equivalent product in terms of technical characteristics or immediately superior. If you don't like it, we will return the points to your account to choose another product.

The number of points you receive represents 5% of the VAT value of the purchased product, which can be found on the tax receipt / registered tax invoice. For example, if you registered a product with a value of 200 lei, you will receive 10 points. The value of the product will be taken into account after different price reductions have been applied to the product, even if they have been mentioned as a separate line on the invoice.
The number of points we assign is always an integer. If the price of the product includes a fraction between .00-0.49, it will be rounded down. Above 0.5, it will be rounded up. For example, if you have 14.49 points, we will consider 14 points in his account. If you have 14.50 points, we will consider 15 points in his account.

Converting the value of the purchased product into points is just a convention, and the points have no commercial value. There is no exact equivalent between the number of points of a product and its value. For example, if you opt for a 50-point product, it is not mandatory that its value be 1000 lei.

You can enter invoices/tax receipts from 01.01.2022 - 31.12.2022 to accumulate points, until January 8, 2023, and you can claim the desired products at any time until January 31, 2023. But, if you have collected the necessary points, you can claim the desired product at any time throughout the year. Attention, the product catalogue will change during the campaign, that's why we recommend you to follow the validity period of the catalogue (you can find it both on the site and in the regulations).

We may not have the product you want at any time, even if it appears on the site. In this case, we will offer you an equivalent product in terms of technical characteristics or immediately superior. If you don't like it, we will return the points to your account, so you can opt for another product.

After entering the receipt / invoice on the site, we do a manual check for awarding points. This check assumes that we look carefully if the receipt is legible, if the products entered are part of the campaign, if the past price (to be converted into points) is correct. Additional information may be needed (for example, vouchers are not legible), in which case we will contact you with the request to resend our image to the email address clubtefal@puremedia.ro . We make this assessment to make sure that the regulation is followed exactly. By survey, we reserve the right to verify the validity of the purchase with the retailer (including if it has been returned). Therefore, the validation of the registration can take up to 35 calendar days.

The validation of the tax receipts / invoices registrations and the awarding of points will be done within a maximum of 35 calendar days from the date of their registration in the Campaign. If we do not need additional information and checks, the points will be visible in your account within a few days of registration. In the event that we need information from you, we will contact you by e-mail sent from clubtefal@puremedia.ro to provide it to us. If we do not receive a response from you within a maximum of 3 business days from the date of sending the e-mail, we will be required to invalidate the registration. If checks with the retailer are required or the information submitted is insufficient or legible, validation may take up to 35 days from the date of registration.

The name of the account holder in Club Tefal must be the same as the name on the invoice.

After you send the request for the product you want, it will be sent in a maximum of 60 days, by express courier, to the address entered by you on the site. If the requested product will not be available in stock during this period, we will offer you an equivalent product in terms of technical characteristics or immediately superior. If you don't like it, we will return the points to your account, so you can opt for another product.

No, certainly not. We are glad that you are part of the Club Tefal community and the products are our way of thanking you and inspiring you to be with us. So all packing and delivery costs are provided by us.

If you encounter technical problems on the Club Tefal platform (for example: you are unable to create an account or you are unable to upload the invoice to the website), we suggest you contact us at the email address clubtefal@puremedia.ro .